11:14 AM

DentaQuest Achieves HITRUST Certification of the NIST Cybersecurity Framework

Manages Risk, Improves Security Posture and Meets Compliance Requirements

DentaQuest, the nation’s leading purpose-driven oral health care organization, announced today that Windward, its claims adjudication system, and related processes have earned Certified status for information security by HITRUST.

This achievement places DentaQuest in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST Cybersecurity Framework (CSF) helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“In a fast-moving and rapidly changing industry, organizations like ours are under great pressure to meet not only complex compliance and regulatory requirements, but also technical and process elements from security frameworks such as SANS20, HIPAA, NIST, ISO and COBIT,” DentaQuest CIO Rob Stefanic said. “Our clients, members and business partners count on us to meet – and we hold ourselves accountable to – the highest of security standards.

The HITRUST CSF is the gold standard, and our recent certification is one more way DentaQuest is demonstrating our leadership in this space.”

“At DentaQuest, security is built into our core business values, and this is a real differentiator – one that helps us strengthen our business and improve customer loyalty,” said Elie Abouzeid, DentaQuest’s Vice President of Information Security. DentaQuest protects its critical data through a layered security approach, and each layer is managed through a real-time security monitoring program that includes deep security analytics for continuous threat detection and robust security processes searching for risk anomalies from within our network and throughout the Internet.

“HITRUST has been working with the industry to ensure the appropriate information protection requirements are met when sensitive information is accessed or stored in a cloud environment," said Ken Vander Wal, HITRUST Chief Compliance Officer. "By taking the steps necessary to obtain HITRUST CSF Certified status, DentaQuest is distinguished as an organization that people can count on to keep their information safe.”

About DentaQuest

DentaQuest is a purpose-driven oral health care company that is dedicated to advancing oral health for all. We bring a uniquely holistic perspective to our work – as we manage dental and vision benefits for more than 27 million Americans and provide direct care to patients through our network of more than 85 oral health centers in five states.

DentaQuest provides flexible and customized dental solutions for Medicaid and CHIP, Medicare Advantage, small and large businesses and individuals throughout the U.S. Our clients range from state governments to leading health plans.

At DentaQuest, we believe that business performance and social impact go hand-in-hand, and we have provided more than $200 million in funding for research, grants, and programs to advance oral health in communities across the country.

Our mission is bold – our commitment is strong. By advancing oral health for everyone, we will achieve better health for all. Welcome to Preventistry.

To learn more about DentaQuest and Preventistry, visit, and follow us on social: Twitter @DentaQuest, Facebook, Instagram @Inside_DentaQuest, and LinkedIn